Craigdon Ski and Snowboard Servicing and Repairs

At Craigdon we operate a ski servicing and repair centre.  Our workshop is open over the winter season - generally September to April depending snow conditions and demand.   We are fully equipped with an extensive range of specialist ski tuning machinery and tools operated by experienced and well trained ski technicians. 

At Craigdon we love our Snowsports and aim to give your equipment the best possible service so you can get the best out of your next skiing or snowboarding adventure. Need advice on servicing? A quote for a complicated repair? We are more than happy to help so please get in touch.

Below is a short summary of some of the services on offer;

WAX AND EDGE: This is our basic service. For this level of service skis should be in reasonable condition with no deep scratches, if there is more extensive damage we suggest a Full Service.  A Wax and edge will involve sanding the base, bevelling the base edges, a sharpen of the side edge, then de-burr of the edges and detuning the tip and tail. Our technician will prepare the base using a cork finishing belt to provide a wax absorbing structure before hot waxing with a hand iron, scraping and polishing to finish.  Please note: If you require specific base and side edge angles please inform us otherwise they will set to the factory standard.

FULL SKI SERVICE: This is our comprehensive service. The same as our Wax and Edge with the main difference being we repair any damage to the base.  A Full Service will involve cleaning and then filling all the scratches and gouges on the polyethylene base, removal of any excess filling material. Then the next steps are sanding the base, bevelling the base edges, a sharpen of the side edge, then de-burr of the edges and detuning the tip and tail.  Our technician will prepare the base to provide a wax absorbing structure before hot waxing with a hand iron, scraping and polishing to finish.  Please note: If you require specific base and side edge angles please inform us otherwise they will set to the factory standard.  

For heavily damaged skis we can provide more extensive repairs at additional cost.

BINDING MOUNTING: If skis or bindings are purchased from us (Craigdon Aberdeen or themountainedge.com) binding mounting is free of charge.

BOOT FITTING AND SERVICING: Ski boots purchased from us (Craigdon Aberdeen or themountainedge.com) are fitted and moulded as part of our boot fitting service by our experienced boot fitters. As part of this service any further adjustments are either free of charge or incur a nominal fee.  If you have bought boots elsewhere and need to have them fitted. One of our experienced boot fitters will assess the boots suitability for yourself.  If required and the boot is suitablable to be moulded we will mould the inners and if appropriate the shells.  

UK Delivery

Order before 12pm Monday to Friday for same day dispatch.  Orders placed Saturday and Sunday will be dispatched on Monday. 

Most orders are delivered by Royal Mail using a Tracked 24 service.  Oversized packages such as skis, ski poles and large tents will be delivered by DHL or Parcelforce with a delivery timescale of 2-5 days.

Delivery Charges To UK Mainland (including Highlands and Islands):

£4.95 (Orders Between £0.00 - £44.99)

FREE (Orders £45.00 & Over)

Most orders are delivered during office hours.  Higher value orders may require a signature.  To help ensure you receive your delivery quickly and safely, at our website checkout, you can provide an alternative address or a safeplace for the delivery to be left if no one will be home to receive the parcel.

Returns

If you are not entirely satisfied with your purchase, you may return it for a refund or exchange within 28 days of the dispatch date provided that the goods are in a new and unused condition, with the original labels still intact.

For more information on our Delivery & Returns Policy, including delivery to Northern Ireland, Channel Islands and BFPO, as well as European and International deliveries - please see our Delivery & Returns page.

Click & Collect

Free Click and Collect is available for all products on our website. At checkout, select Click and Collect as your delivery option. Then, choose the Craigdon Aberdeen store to collect your order from. You will receive an email to confirm your order. You will get a second message when your order is ready to collect. Items in stock at your chosen store should be available within 24 hours of ordering. If we need to take items from another store or warehouse, it will take between 1 and 3 working days before they are available to collect.